What are we as much as with Kindspace?

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It’s been some time since we gave an replace on our actions behind the scenes with our Kindspace wellbeing software for Amazon Alexa, so here’s a little round-up of what we’ve been as much as.

Over the previous few months our little group has practically doubled in measurement.  We’ve been lucky to have the ability to tackle two Kickstart placements by the federal government scheme with the hope of coaching them up in voice software design in order that they’ll assist our Kindspace improvement actions, develop new complementary voice experiences and doubtlessly get to work on different undertaking collaborations that we’ve got within the pipeline.  Extra on that to come back!

On this weblog I needed to share with you among the issues we’ve been engaged on and our near-term plans.  We’ve been a little bit useful resource constrained and have had issues on our want listing for some time that we’re now actually excited to get after.

Our group has not too long ago expanded to incorporate two new Kickstart trainees who’re studying all about dialog design for Amazon Alexa and gaining perception into what it’s wish to work in a tech start-up.

We stay in an ageing society. However what does that basically imply?

Within the subsequent 20 years the stability of younger and previous will shift to the purpose the place there will probably be one aged individual for each two folks of working age.  The problem this presents is two-fold, a discount in relations capable of present assist and a smaller pool {of professional} carers.

TL Tech is a Good Houses Options supplier with a distinction.  We assist folks get the most effective out of good residence applied sciences and create distinctive residence environments to satisfy their wants and finances.  Our imaginative and prescient is to “create a house that cares for you as you age”.

Good residence applied sciences have the ability to rework lives, particularly for the susceptible in our society.  This weblog collection will probably be seeking to showcase the alternatives, discover out extra concerning the folks working on this subject and the way we will create a world the place “good meets type®”.

Information Privateness

Within the background we’ve got been doing crucial work to ensure that our Kindspace consumer information is safe and that we’re ready with all mitigations ought to something occur. This collection of duties have been fairly time consuming and has required us to higher perceive each the tech and legislative facet.

For the time being we don’t gather any private info and this has been a really aware choice as we wish to deal with your information with the very best respect and make sure that when information is collected we endeavour to maintain it to absolutely the minimal potential to provide you a very good consumer expertise and that we attempt to be as clear as potential about how any private information is used.

This space is ever evolving as new challenges are introduced from cybersecurity threats.  However what is nice is shoppers have gotten rather more conscious of the worth of their information to companies and that not all corporations will deal with the information that they gather ethically.

We now have written a firm digital ethics assertion that outlines our guiding ideas.  This ensures that the individual and their wants at all times stays on the centre of how the information is saved, used and shared. 

We’d love to listen to your ideas on this, as we all know there have been some latest tales within the information about psychological well being corporations sharing anonymised information for analysis functions with out transparently guaranteeing that the people consented to this.

The BBC lined this story about consumer information from the Disaster Textual content Line (CTL) getting used to coach Loris.ai synthetic intelligence (AI) programs.

Click on the headline to the precise for the total story: Psychological well being helpline ends data-sharing relationship

New Web site

We utilized for Digital Increase funding from the Scottish Authorities and had been profitable in securing a 50% grant to create a brand new web site for Kindspace.  The present Kindspace web site was constructed by me on Mailerlite as a low value non permanent answer in order that we had no less than some type of net presence and a spot the place we might share further details about the advantages and options throughout the Kindspace voice ability for Amazon Alexa.

Kindspace is a rising group and we actually need that group to have a house in addition to the power to enhance the voice expertise with different digital content material.  We’ve acquired a lot of concepts round creating an unique members space with further sources in addition to permitting our Kindspace customers to securely entry their information.

We’ve additionally been engaged on revamping our social media posting technique.  The principle change is that every one our curated information will now be shared through Twitter, with much less frequent posting throughout our different channels.  If you happen to wish to observe the information tales that we share then head over to Twitter and observe us there.   We’ll not be sharing the wellbeing Tip of the Day day by day on Instagram, solely on alternate days and never on the weekends.  That is to create space for our different assist content material and provide you with a break on the weekend (or alternative to catch-up on our content material by the week).  If you happen to just like the Tip of the Day function then you’ll be able to entry a condensed model of this on Twitter and the total content material will stay out there on the Kindspace LinkedIn web page.

Right here’s a fast abstract of every of our social media channels and what you’ll be able to count on to see within the content material.  We felt that fairly than replicating all our posts throughout every platform that we’d begin to make them extra suited to every viewers’s wants.

For the time being we’ve parked our Pinterest actions.  We’ve additionally arrange an account on Tik Tok, however are but to create any content material but for this.

What’s Subsequent?

I’m a fairly open individual and we’ve been having fun with sharing our journey with you.  Kindspace inherently has integrated concepts from a lot of folks.  I like to consider Kindspace as crowdsourced peer assist, that shares your lived experiences and offers you concepts of issues to strive in your individual life.  I’ve spent loads of time collating the database and crafting all of the wording so that’s has the precise tone and guaranteeing that every one recommendation is properly researched.  Equally, the each day check-in has gone by many iterations to get the questions excellent.  Once I researched the methods through which wellbeing and inter-related components similar to loneliness are measured, I found that always the road of questioning will be fairly blunt.  Actually asking “do you’re feeling lonely?” and I knew that we would have liked a consumer expertise that felt supportive and empathetic.

Sadly, we at the moment are seeing points with copycat functions, which have fully ripped off our arduous work.  Once I noticed the ability Chasing Wellness within the Amazon retailer and opened up the itemizing web page I instantly felt sick because the wording in lots of locations is word-for-word a replica of ours.  I suppose that is to be anticipated, however I didn’t count on it to be so blatant and it now presents us with the difficulty of how finest to cope with conditions like this. In principle copyright regulation is there to guard you, however imposing it’s a entire new studying curve.

I had really began penning this weblog piece earlier than I discovered this problem on-line simply final week.  It had been my intention to inform you extra concerning the nice workshop we had with the group on the finish of final yr and provide you with a sneak peak of the brand new issues we’ve acquired popping out.  I hope you perceive me feeling a bit extra guarded, however I can share that we’re engaged on some actually cool new voice experiences and are doing a significant shake up of the Tip of the Day function with a complete new interactive web-based calendar popping out hopefully subsequent month.  Oh, and should you use the Alexa Flash Briefing function in your good speaker, Kindspace is coming to Flash Briefings quickly too.  Watch this house!!!!!

From this very temporary replace you’ll most likely collect that operating a tech start-up will be difficult, there are loads of transferring components to handle and generally set-backs.  Maintaining momentum and guaranteeing that we’re creating content material that serves you requires a excessive diploma of dedication and perception that what we do issues.  What all of us do issues.  Each motion that you just take nevertheless small is creating your life story. You might have the ability to take motion and alter your future.  Remembering this when issues are powerful might be the toughest factor.  It takes actual effort to maintain a optimistic mindset and I simply need to hold reminding myself that it’s okay to make errors or to take the lengthy street and I should be courageous, to be susceptible.

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