ServiceNow debuts AI brokers for safety and threat to help autonomous enterprise protection

ServiceNow Inc. in the present day unveiled new synthetic intelligence-powered brokers for its Safety and Threat suite as a part of a broader effort to speed up autonomous enterprise protection.

The brand new capabilities, out there to ServiceNow prospects instantly, goal to assist organizations transfer past reactive safety by automating menace response, orchestrating remediation and decreasing response occasions throughout the enterprise.

The brand new AI brokers, introduced on the firm’s annual Information 2025 convention in Las Vegas, are designed to assist cybersecurity groups struggling beneath the burden of rising threats, alert fatigue and compliance burdens. The brokers, drawing on ServiceNow’s expertise in orchestrating advanced workflows at giant scale, can provoke dynamic playbooks, automate responses to vulnerabilities and floor real-time insights to speed up decision-making and cut back organizational threat. The thought is to construct a basis for self-defending enterprise methods able to managing threat and compliance autonomously, with the suitable degree of human oversight.

“AI is rewriting the principles of cybersecurity and threat administration,” explains Lou Fiorello, group vp and normal supervisor of safety and threat merchandise at ServiceNow. “CISOs need to use AI to drive productiveness and enhance their safety and response capabilities — amplifying impression at scale. That’s why ServiceNow is delivering new safety outcome-focused AI brokers, with the proper degree of human oversight, on a single platform.”

Together with the brand new security-focused AI brokers, ServiceNow revealed that it’s increasing its capabilities in risk-based vulnerability administration to incorporate complete publicity administration workflows.

The brand new workflows improve visibility into compensating controls, similar to endpoint detection, response instruments and net software firewalls, giving organizations a extra holistic strategy to threat mitigation. ServiceNow’s beforehand launched menace intelligence platform can also be being strengthened with further safety case administration performance to allow proactive, exact responses to rising threats.

Partnerships

ServiceNow additionally in the present day introduced expanded partnerships with Cisco Techniques Inc. and Microsoft Corp., aimed toward establishing AI-to-AI safety ecosystems that ship unified visibility and governance over AI deployments. The integrations pair ServiceNow’s workflow intelligence with Microsoft and Cisco’s cybersecurity experience, enabling quicker detection, broader context and extra coordinated responses to threats.

Along with enhancing cybersecurity, ServiceNow is broadening its threat administration footprint with new instruments for operational resilience and AI governance.

A newly launched service known as AI Management Tower provides organizations centralized visibility into their AI property, lifecycle processes and compliance posture to make sure moral and clear use of AI throughout the enterprise. Moreover, the corporate debuted a brand new Digital Operational Resilience Administration resolution that permits companies to handle disruptions, preserve enterprise continuity and deal with rising dangers in in the present day’s advanced digital panorama.

Collectively, the updates replicate ServiceNow’s technique to develop into a unified platform for enterprise resilience. Powered by its AI Platform, Workflow Knowledge Material and integration capabilities, ServiceNow is aiming to interrupt down silos between departments and ship a single system of motion that connects folks, knowledge and processes.

The bulletins come a day after ServiceNow debuted a brand new buyer relationship administration platform and different new AI instruments that make it simpler to make use of AI brokers. The brand new CRM providing consists of know-how from Moveworks Inc., an organization ServiceNow acquired for $2.8 billion in March.

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