
DTW24 Double Triumph: Knowledge-Pushed Transformation Reshapes NPS Administration; AI Powers Trade-Main Expertise-Pushed Community Optimization
VIEWPOINT On the Digital Transformation World (DTW) 2024 occasion by TM Discussion board, Huawei SmartCare has gained two awards: the “Knowledge-to-NPS: Boosting NPS utilizing Determination Intelligence” undertaking, collectively submitted by Huawei and main international operators, gained with the Catalyst “Attendees’ Selection” Award. In the meantime, the “AI for buyer notion community optimization” undertaking obtained the…