Subject Service Engineer At Hitachi In Bengaluru

– Commercial –

Location: Bengaluru

Firm: Hitachi Vitality

At Hitachi Vitality our objective is advancing a sustainable vitality future for all. We carry energy to our houses, colleges, hospitals and factories. Be part of us and work with incredible folks, whereas studying and growing your self on tasks which have an actual impression to our communities and society. Carry your ardour, carry your vitality, and be a part of a world group that appreciates a easy reality: Variety + Collaboration = Nice Innovation

– Commercial –

Mission Assertion

Subject Service Engineering work is targeted on offering technical recommendation to clients together with commissioning, putting in, and testing of merchandise/tools together with: Figuring out and correcting extra advanced issues related to start-up. Researching, evaluating, and recommending new merchandise or tools upgrades that may meet buyer wants. Creating on-going relationships with clients to safe future enterprise. Might resolve/troubleshoot implementation issues and/or practice clients on the options of the tools they’ve bought An Skilled Skilled (P2) applies sensible information of job space sometimes obtained by superior schooling and work expertise. Might require the next proficiency: Works independently with basic supervision. Issues confronted are troublesome however sometimes not advanced. Might affect others throughout the job space by rationalization of information, insurance policies and practices.

Act as Regional Subject Service Engineer for Energy High quality Tasks with medium to excessive complexity. Guarantee completion of all Subject Service Actions effectively, in accordance with Hitachi Vitality’s Subject High quality Plan, Contract Specs, High quality & Security Necessities.

Ship wonderful customer support to fulfill clients. In shut co-operation with buyer and different Hitachi Vitality groups, take actions to determine new service enterprise alternatives (Subject Energy High quality Providers) for Hitachi Vitality.

Your tasks

• Technical contribution to planning and implementation of discipline providers such drawback identification, discipline service actions at web site. Helps and coordinates the service actions with the Set up Supervisor / Web site Supervisor/ Buyer. Service supply performs medium to excessive advanced service duties problem identification, upkeep, upgrades and retrofits, restore independently, identifies technical issues and makes evaluation by on-site exercise in numerous Subject Service classes.
• Finding out and understanding the venture contract specification. Planning and management the general web site discipline service actions to fulfill the deadline to the client’s fullest satisfaction by executing Service work in accordance with buyer order and expectation. Creates and maintains a great relationship with clients and understands their wants. Identifies new gross sales alternatives and takes affect in convincing the shopper for the entire service portfolio.
• Threat and alternative Conducts danger and alternative assessments to make sure implementation of discipline service plan, identifies and experiences potential dangers associated to contract/high quality/program/price and recommends resolutions to administration. Initiates and displays danger mitigation plan in a single’s space of accountability and ensures stakeholders are up to date on related technical dangers.
• Conducts Security Commentary tour often to report and mitigate potential HSE hazards. All web site actions requires HSE centered method as per Hitachi Vitality’s HSE necessities. Processes similar to creation of Exercise Primarily based Threat Evaluation (ABRA), Job Security Environmental Evaluation (JSEA), Take 5, HSR and LSR and so forth. Whereas at web site, it’s anticipated that the candidate takes up the position of PICW (Particular person in Cost of Work) and be accountable for electrical works onsite and want to guide a group from a security perspective.
• Clients Coordination for web site actions. Identifies and recommends new efficient options to fulfill system/ buyer necessities. Supplies related data pertaining to service assignments and conferences with buyer.
• Troubleshooting Proactively identifies potential tools failures and proactive corrective actions. Troubleshoots advanced tools failure and makes suggestions to keep away from repeating the issue sooner or later. Design associated points which was gathered from the previous tasks to be mounted correctly to scale back the location man-hours at upcoming venture websites.
• Product FAT inspection at vendor/provider’s manufacturing facility at any time when relevant and required. Operational excellence proactively identifies recommendations for product, high quality and customer support enchancment and discusses them with administration for adjustments.
• Web site coordination with third celebration testing companies/service Engineers at web site as and when required.
• Processes and instruments Makes use of normal processes to make sure all web site actions adjust to required security laws, contractual necessities, and worldwide requirements.
• Lesson learnt and RCA to be ready for the incident which is said to discipline providers must be circulated among the many related stakeholders/ group members.
• Processes and Instruments Persistently applies purposeful processes contemplating hyperlinks with different groups.

Your background

• Engineering/Diploma in Electrical & Electronics Engineering.
• 3+ years (Substations, Energy High quality/ FACTS Subject Providers (Downside Identification, Set up, Testing, pre-commissioning, commissioning, upkeep, extensions, replacements, upgrades and retrofit, finish of life service and so forth.)