Ranging from Could 2020 legacy merchandise will not obtain any software program updates or new options from Sonos, however they may proceed to work (within the meantime). The rationale for the caveat, is as a result of if any of the music streaming suppliers, like Spotify change their ‘api’ (which permits the 2 programs to speak), then and not using a future replace from Sonos to appropriate that repair, the service will stop to work.
These affected merchandise are listed beneath.
Bridge
Join (2011-2015 fashions)
Join:Amp (2011-2015 fashions)
CR200
PLAY:5 (Gen1)
ZP80
ZP90
ZP100
ZP120
Sonos declare that is as a result of the {hardware} has been taken to its restrict and won’t be able to deal with the necessities of future software program updates. So, they may proceed to work, simply with none new options or updates. Sonos’ CEO has vowed to ensure these legacy merchandise are stored updated although, with safety patches and bug fixes so that they can’t be compromised.
Present Sonos programs have to have updated software program throughout all units. So, if there’s a combination of legacy and new merchandise in your system, Sonos is engaged on technique to break up your system in order that they may work collectively.
We do not have a crystal ball, but it surely appears very doubtless Sonos are planning some massive bulletins for 2020, and this current damaging information paves the way in which for some extra optimistic adjustments. Rumours embody a brand new app, and a possible high-res music providing, to tackle the likes or Roon, and Bluesound. Those that wish to preserve their tech updated will definitely be swayed (or ought to we are saying coerced!) into upgrading if and when these bulletins do come.
To melt the blow, anybody with legacy units will earn 30% off the price of upgrading to new tools, nonetheless the outdated machine shall be became an costly paperweight – which has obtained very unhealthy press within the media, particularly in these local weather disaster instances. To fight this, NVI are e-cycling any outdated Sonos product which is upgraded.
If you would like to know extra about maintaining your Sonos system updated with the most recent options, updates and fashions contact us, we might be glad to assist.
In case you’re simply moving into Sonos, and wish to see an illustration you possibly can guide an appointment at our showroom right here.
Replace: 24/01/20 – an e-mail from the Sonos CEO:
“We heard you. We didn’t get this proper from the beginning. My apologies for that and I needed to personally guarantee you of the trail ahead:First, relaxation assured that come Could, once we finish new software program updates for our legacy merchandise, they may proceed to work simply as they do at the moment. We aren’t bricking them, we aren’t forcing them into obsolescence, and we aren’t taking something away. Lots of you may have invested closely in your Sonos programs, and we intend to honour that funding for so long as doable. While legacy Sonos merchandise received’t get new software program options, we pledge to maintain them up to date with bug fixes and safety patches for so long as doable. If we run into one thing core to the expertise that may’t be addressed, we’ll work to supply another resolution and allow you to find out about any adjustments you’ll see in your expertise.Secondly, we heard you on the problem of legacy merchandise and trendy merchandise not with the ability to coexist in your house. We’re engaged on a technique to break up your system in order that trendy merchandise work collectively and get the most recent options, while legacy merchandise work collectively and stay of their present state. We’re finalising particulars on this plan and can share extra within the coming weeks.While we now have loads of nice merchandise and options within the pipeline, we would like our prospects to improve to our newest and biggest merchandise once they’re excited by what the brand new merchandise provide, not as a result of they really feel compelled to take action. That’s the intent of the Commerce Up programme we launched for our loyal prospects.Thanks for being a Sonos buyer. Thanks for taking the time to present us your suggestions. I hope that you just’ll forgive our misstep and allow us to earn again your belief. With out you, Sonos would not exist and we’ll work tougher than ever to earn your loyalty each single day.In case you have any additional questions, please don’t hesitate to contact us. Sincerely,PatrickPatrick SpenceCEO, Sonos”
