Evolve Dynamics – Help Engineer – sUAS Information

An thrilling alternative has arisen to hitch Evolve Dynamics as a full-time Subject Help Engineer , based mostly at our workshop close to Farnham, Surrey.

Evolve Dynamics is on the forefront of analysis, design and growth of subsequent era UAS/UAV methods for the commercial, safety & defence sectors.

Our mission is to develop autonomous/semi-autonomous, extremely succesful, and finest in school UAV options.

We design and manufacture plane, floor management methods, digicam/extra payloads and software program. Our consumer base has grown 500% within the final 12 months and consists of police forces, the army, fireplace providers and search & rescue groups.

Should you’re searching for a task through which it is possible for you to to contribute modern concepts, study from a dynamic and skilled staff, and be challenged every day, then that is the job for you!

We’re searching for extremely motivated people who can assume creatively, independently determine areas for enchancment, sort out potential obstacles to progress and suggest options. The profitable candidate might be accountable, thorough and accountable with a pointy eye for element.

Duties

1. Technical Help and Troubleshooting

• On-Web site Troubleshooting: Present on-site technical help to diagnose and resolve points with methods, together with {hardware}, software program, and communication issues.
• Distant Help: Provide distant troubleshooting help to prospects and area groups through telephone, e mail, or video calls.
• Documentation: Preserve detailed data of technical points, troubleshooting steps, and resolutions for future reference and steady enchancment.

2. System Upkeep and Upgrades

• Routine Upkeep: Conduct common upkeep checks to make sure optimum efficiency and stop potential failures.
• Software program Updates: Set up and take a look at firmware and software program updates on methods to make sure they’re operating the most recent variations.
• {Hardware} Upgrades: Help within the set up and configuration of {hardware} upgrades to enhance capabilities.

3. Buyer Coaching and Help

• Person Coaching: Present complete coaching to prospects and end-users on the operation, upkeep, and troubleshooting of Techniques.
• Buyer Help: Function the first level of contact for buyer help, addressing inquiries and offering options to technical points.
• Suggestions Assortment: Collect suggestions from prospects relating to their expertise and use of UAV merchandise to tell future growth and enhancements.

4. Subject Testing and Validation

• Testing: Conduct area exams and flight demonstrations to validate the efficiency of Techniques in numerous situations and environments.
• Information Assortment: Accumulate and analyse knowledge from take a look at flights to determine potential enhancements and guarantee compliance with efficiency requirements.
• Reporting: Put together detailed reviews on area take a look at outcomes, highlighting any points, enhancements, and suggestions for product growth.

5. Collaboration and Communication

• Cross-Purposeful Collaboration: Work intently with engineering, product growth, and high quality assurance groups to relay area points and contribute to the event of extra sturdy Techniques.
• Suggestions Loop: Present common suggestions to the R&D staff on widespread points and buyer ache factors to assist form product enhancements and improvements.
• Documentation Sharing: Guarantee all technical documentation, together with person manuals, upkeep guides, and troubleshooting procedures, are up-to-date and accessible.

6. Compliance and Security

• Regulatory Compliance: Guarantee all UAV operations and upkeep actions adjust to related aviation rules and business requirements.
• Security Protocols: Develop and implement security protocols for area operations, together with pre-flight checks, emergency procedures, and threat assessments.
• Incident Reporting: Report any security incidents or near-misses promptly and precisely, conducting thorough investigations and implementing corrective actions.

7. Steady Enchancment

• Course of Enchancment: Determine alternatives for course of enhancements in area help operations and implement finest practices to boost effectivity and effectiveness.
• Skilled Improvement: Keep up to date with the most recent developments in UAV expertise and business developments, constantly bettering technical information and expertise.
• Innovation Contribution: Actively contribute to innovation initiatives by offering insights from area experiences and suggesting enhancements to UAV services.

Persona Profile:

• Methodical and structured
• Calm and steady strategy all at occasions
• Dependable and conscientious
• Versatile and in a position to handle altering priorities
• Steady enchancment mindset
• At all times utilizing widespread sense and logical strategy
• A staff participant
• Consideration to element
• Excellent verbal and written communication expertise

Abilities / Expertise (with demonstrable examples):

• Engineering information and {qualifications} (Software program / Digital / Mechanical)
• Linux expertise – cli
• Networking expertise (e.g. IP, community architectures)
• Programming expertise, understanding of programming practices (C++ ideally)
• Expertise with excessive strain/delicate conditions
• Buyer liaison & Help
• Danger administration
• Incident administration
• Aviation/flight operations expertise
• Piloting expertise
• Advanced technical decision

Bonus:

• Drone regulatory information
• GVC/Equal drone pilot licence
• Information/expertise of drones methods and flight controllers

It is a full time place, based mostly in our workshop close to Farnham, Surrey. Hours are 0900 to 1730 Monday to Friday.

Advantages

• 25 vacation days yearly
• Participation in firm’s pension scheme (SmartPension)
• Help with coaching together with paid research days and contribution to {qualifications}
• Eligible for company-wide bonus scheme
• Free snacks and drinks within the workplace
• Common paid-for social occasions
• Electrical automotive scheme
• Non-public well being cowl

Wage:

A really aggressive wage might be paid for the place, depending on expertise.

Discover out extra:

candidates are welcome to get in contact to rearrange a casual dialog earlier than making use of. Please e mail [email protected] referencing the job title.

Methods to apply:

To use, please ship a duplicate of your CV along with a overlaying word describing why you wish to work for Evolve Dynamics and what makes you appropriate for the function to the HR Supervisor, Angelika Waszak, at [email protected].

Purposes might be thought of on a rolling foundation.

The beginning date might be as quickly as potential.

Uncover extra at www.evolvedynamics.com