Press Launch
At TM Discussion board’s DTW 2025 (Digital Transformation Summit), Huawei partnered with TM Discussion board and 10 world main CSPs to formally launch the New Technology Clever Operations White Paper 3.0. This occasion drew participation from greater than 130 representatives throughout world operators, trade organizations, analyst companies, and media retailers, all converging to look at the newest traits and share sensible insights in clever operations transformation.
Lucas Lu, president of Huawei ICT assurance and operation providers area, acknowledged on the launch: “White Paper 3.0 marks a big breakthrough within the discipline of ‘service-centric clever operations transformation’. By making use of modern applied sciences akin to Agentic AI and Community Digital Twin (DTN), we’re redefining the operations mannequin for CSPs.”
Expertise Evolution: A Three-Stage Leap from Incremental Change to Qualitative Transformation
White Paper 1.0 part (September 2023) established the “service-centric” transformation basis, proposing the “3P+1T” framework – a scientific reconstruction specializing in Individuals, Course of, Platform, and Expertise.
White Paper 2.0 part (June 2024) achieved a important breakthrough: the built-in utility of Digital Twin Community (DTN) and LLM expertise enabled operations methods to start possessing semantic understanding capabilities, marking a brand new part in human-machine collaboration.
The newly launched White Paper 3.0 brings elementary change: Agentic AI-based closed-loop automation capabilities drive the transformation of the operations mannequin from “human-machine collaboration” to “a brand new period of clever operations mannequin”. This transformation just isn’t a easy overlay of expertise, however a reconstruction of operational philosophy – the place brokers can autonomously determine high-value eventualities, dynamically decompose operations duties, and obtain autonomous closed-loop via the “Assume-Act-Confirm” cycle.
Reshaping the Operations Mannequin: From Automation Instruments Help to a New Period of Clever Operations Mannequin
As community architectures and repair eventualities develop more and more advanced, conventional operations fashions face extreme challenges. Operations engineers have to concurrently function a number of system instruments, carry out cross-dimensional knowledge queries, and conduct guide analyses. Over the past 12 months, Huawei, primarily based on Digital Twin Community (DTN), Giant Language Mannequin (LLM), and Agentic AI applied sciences, has efficiently constructed a number of modern utility eventualities. These applied sciences allow the operations system to autonomously determine anomalies, diagnose faults, prioritize high-value service eventualities, and obtain closed-loop automation for community anomalies.
Agentic AI is essentially altering the operations mannequin, and the shift from “automation instruments help human” to “humans-AI collaboration” will propel the operations system in the direction of true autonomous evolution.
Steady Innovation: Constructing an Clever Operations Ecosystem Collectively
Digital transformation just isn’t solely about expertise—it’s a scientific shift in methods of working. White Paper 3.0 not solely gives a transparent evolution roadmap but in addition compiles sensible instances from world main CSPs. Trying forward, Huawei will proceed to deepen cooperation with TM Discussion board and trade companions to speed up the interpretation of technological innovation into operational capabilities, collectively constructing an open and collaborative clever operations ecosystem.
Lucas Lu, president of Huawei ICT assurance and operation providers area, deciphering White Paper 3.0
Official obtain hyperlink for the New Technology Clever Operations White Paper 3.0
