It wasn’t only a convention; it was a complete week of occasions. From Monday to Wednesday, we ran two paid workshops per day after which the convention on Thursday and Friday.
Earlier than that, we ran on-line webinars, networking meetups, panel discussions, and even a smaller-scale convention. Suffice to say, we’ve had loads of expertise doing occasion advertising and marketing.
However despite the fact that I’m penning this, I’m not the individual behind all of it. There’s a mind behind all of our occasions, and that’s Shermin Lim, our occasions marketer.
So, I interviewed her to learn how we did it, particularly how we took on such an ungodly activity of organizing a multi-day convention with simply a two-person group.
That is our information to occasion advertising and marketing, particularly targeted on constructing as much as an precise convention. You should utilize the identical data to scale up or down relying in your targets.
Occasion advertising and marketing is the planning and organizing of an occasion to advertise your model, product, or service. The occasion may be massive or small, on-line or offline.
Now that we’ve gotten what Google needs to see out of the way in which, let’s get into our why.
We’re a largely self-serve SaaS enterprise, so why are we organizing occasions?
The reply is straightforward: Enterprise is social. People should not logical, rational creatures that purchase every part primarily based on execs and cons. We purchase as a result of there’s an emotional and human connection to the model or the individuals behind the model.
And nothing on this world beats seeing them in-person. I feel all of us learnt this lesson deeply through the pandemic. This core rationale trickles right down to the opposite causes we are able to checklist out on why we run occasions and even a convention:
- Present an awesome, in-person occasion for our current prospects to hang around, community, study from one another, and doubtlessly construct partnerships or do enterprise collectively.
- Hang around with our prospects, speak to them, study them, give them our beloved swag, and (hopefully) endear them to us.
- Let our enterprise gross sales group speak (in individual) to our prime prospects.
- Educate our prospects about our new product options and how you can higher use them
- Get non-customers to drink our Kool-Assist, purchase into our model, and convert into prospects.
If these causes compel you too, then hold studying to learn to do occasion advertising and marketing in your model.
Like every part else in life, your targets decide the place you need to be going. On this case, it’ll allow you to resolve when you ought to really manage an occasion for what you are promoting.
In spite of everything, organizing an occasion from begin to end may be costly. Most issues, like meals, venue, and audiovisual (A/V) value cash. And even when you’re not offering meals, utilizing a free house, and never operating talks, you’ll want manpower. Half-timers value cash. And even when you use your personal employees, bear in mind you’re sacrificing work days.
For instance, I lose the hours I might use to create content material every time I attend or converse at an occasion. FYI, that’s not essentially a nasty factor. Talking at occasions builds my private model, which will increase my “authority”, and in flip, creates all types of unmeasurable advantages for my content material.
Once more, it goes again to your targets. What are you making an attempt to realize?
You should utilize any sort of framework you like, like SMART, OKRs, or BHAG. It doesn’t matter. What issues is that you’ve a aim and course.
By the way in which, even when you assume occasions are an awesome advertising and marketing channel for you, contemplate sponsoring them first. The truth is, earlier than we ran Ahrefs Evolve, we sponsored different conferences for years.
Like Chiang Mai search engine optimisation for >seven years:
BrightonSEO for just a few years now:
SaaStock:
And a complete host of different occasions:
I feel the expertise of sponsoring and attending different conferences gave us plenty of insights into making our personal convention. As sponsors and attendees, we knew what individuals needed, what they appreciated, and what they disliked.
Realizing your audience determines what sort of occasion you’ll run and what sort of audio system you’d invite. It’ll additionally assist sponsors to resolve in the event that they wish to sponsor your occasion.
For Ahrefs Evolve, we determined we needed to deliver prime digital advertising and marketing professionals collectively, and never simply SEOs.
That knowledgeable our eventual speaker line-up—we had audio system who introduced about account-based advertising and marketing, efficiency branding, TikTok, and extra.
Many firms dream of a serious convention with their model title splashed on it.
However it will be an enormous mistake to leap proper into making a convention. Even for us—broadly thought-about the highest device in our business—it took us years earlier than we even made Evolve.
Right here’s how our journey unfolded:
As I’ve talked about, we began sponsoring occasions first. Then, after we determined to place our foot down on the channel, we began with gentle networking occasions (search engine optimisation Beer and Snacks) that we hosted at our workplace.
There was no agenda—simply SEOs and digital entrepreneurs having a drink and chatting with every different.
Then we began to construct from there and slowly improve complexity. We began to make the meetups academic by having displays and panels.
Subsequent, we turned it into precise paid workshops.
We then began doing these paid workshops at conferences we have been already sponsoring, like Chiang Mai search engine optimisation.
It will definitely culminated in a smaller convention that we held in 2023, known as the Singapore search engine optimisation Summit.
We acquired a small venue, marketed it solely to Singaporeans, and restricted the tickets to 200 individuals. Most of our audio system have been domestically primarily based too, besides James Norquay and Nik Ranger, who have been from Australia.
Whereas the convention wasn’t offered out, it gave us confidence in scaling up and operating a world one. In spite of everything, it did properly regardless of:
- No “massive title” audio system
- Shorter timeframe
- Advertising solely to locals
Most significantly, we realized that folks have been glad to fly all the way in which to Singapore simply to attend an Ahrefs convention. We had attendees from Thailand, Indonesia, Malaysia, Philippines, and even South Korea.
Chances are you’ll argue that these have been international locations near Singapore. However contemplate the truth that ASEAN (moreover SG) isn’t notably economically developed and it in all probability prices rather a lot to fly to Singapore and keep there (notoriously costly). The very fact they’d try this is a certain signal of our model energy.
It was solely after we noticed these outcomes that we determined to make a 500-person convention for 2024.
As Shermin instructed me, every part in an occasion ultimately comes right down to the finances.
Creating the finances means answering two necessary questions:
- What do you want and the way a lot is every part going to value?
- How are you going to earn income?
Prices
These are the issues we would have liked for our convention with their estimated prices.
Class | Line objects | Estimated value (SGD) |
---|---|---|
Venue | Our predominant occasion house, alongside catering and after-party meals and drinks | $150,000 – $300,000 |
Meals and drinks | Snacks, gentle drinks, juices, alcohol, mixers | $10,000 – $20,000 |
Occasion company | A/V gear (e.g., soundboard, audio system, microphones, cue clicker, displays, cameras, video and sound mixers, cables) Lighting Crew (set-up, operations, programmer, supervisor) Occasion registration (software program, badge printing, check-in scanning, part-timers) Occasion app (set-up, operations, assist) Lanyards, badges, cardholders |
$50,000 – $200,000 |
Exhibition supplies and signages | TVs, tables, tablecloths, screens, displays | $2,000 |
Speaker compensation | Speaker charges, lodging, audio system’ dinner | $40,000 – $60,000 |
Images and videography | Companies, edits, drones | $7,000 |
Swag | VIP and common | $20,000 |
Further occasion set-up | LED wall, photowalls, photozones, sticker partitions, keychains, and many others. | $25,000 |
Advertising and promoting | Paid adverts, PR, software program, and many others. | $20,000 |
Further logistics | Powerbank kiosk, transportable air-con, posters, signage, and many others. | $5,000 |
Miscellaneous | Transport, last-minute objects, and many others. | $2,000 |
Do you actually need to spend that a lot? Effectively, it is dependent upon the scale of your occasion.
We needed to make Ahrefs Evolve spectacular and that’s why we would have liked all of them. However for our preliminary networking occasions, we solely wanted meals and drinks. Later, we incurred a one-time value for A/V gear after we began doing workshops.
It additionally is dependent upon what you wish to provide. For instance, we didn’t need individuals to go away the venue—a good looking, award-winning one, by the way in which—and hang around with the cliques they already knew. We needed them to community. That’s why we selected a resort, which catered meals.
However different conferences, like BrightonSEO, don’t provide lunch or dinner.
Whichever you go for, ensure you negotiate. You can negotiate away plenty of extra prices.
For instance, our venue needed to impose an ‘in a single day maintain’ cost on us as a result of they deemed it as misplaced potential earnings. For context, motels are fashionable marriage ceremony venues in Singapore. Since we needed to maintain the house for one evening (to take care of the convention setup), the resort thought-about it as “misplaced income” because it might have theoretically been rented out for a marriage.
However the in a single day maintain was on Thursday night and very, very hardly ever will somebody maintain their marriage ceremony on a Thursday evening.
You’d actually wish to undergo line-by-line, particularly when you’re renting a big venue like us, and ensure there are not any pointless fees and charges. If they’re, negotiate them away.
Ticket gross sales
Prices are relative to income: If you can also make sufficient cash, you’ll be able to spend sufficient cash. However how are you going to earn that via your occasion?
The obvious is, in fact, ticket gross sales.
How a lot do you have to cost per ticket? Listed below are just a few issues:
- The ticket value ought to cowl your prices. However it also needs to be engaging sufficient to entice individuals to come.
- Occasion attendees are, for some motive, notoriously last-minute consumers and that may incite panic in your occasions group. You’d wish to contemplate discounting within the early phases (i.e. early chicken reductions) to get individuals to commit earlier.
- You’d wish to encourage bulk buys too, as firms might ship a complete group of 3-5 (generally extra). Discounting works right here.
- Tiers additionally matter: For instance, we created a VIP tier the place we promised unique therapy. Nevertheless, VIP therapy might also imply additional prices.
There’s no actual reply to this—It comes right down to a mixture of mathematical calculations, experimentation, aggressive evaluation, and intestine feeling.
Right here’s what we ultimately settled with:
- Common ticket at $650; early chicken pricing of $570 (and as much as 20% low cost for bulk purchases)
- VIP ticket at $980; early chicken pricing at $840
All reductions have been accessible up until 1 August, two months earlier than the convention.
Sponsors
The following necessary income stream is sponsors. These are firms or individuals who pays to have their branding seem at your occasion. It might additionally contain a talking slot and cubicles.
For instance, these firms sponsored Ahrefs Evolve:
I’ll speak extra about how you can get sponsors within the “Safe your sponsors” part.
Grants
Lastly, don’t overlook about grants. Verify if there are any accessible from the federal government or elsewhere for firms which are holding their very own occasions, particularly massive ones that might herald hordes of vacationers!
For instance, we tried to get a grant from the Singapore Tourism Board.
On this case, we failed. However it’s all the time value a strive!
In keeping with Shermin, most main occasions don’t earn money for the primary time. It’s frequent to incur losses.
That’s why your finances must be life like. Shermin already had an “simpler” time forecasting our finances as a result of we did SG search engine optimisation Summit the 12 months earlier than. Even then, our aim for Ahrefs Evolve was merely to interrupt even.
Sidenote.
Simpler is in inverted commas for a motive.
And that’s why I imagine you need to begin small.
- You don’t have any concept how a lot every part prices.
- You don’t have any anchor factors and might be overpaying.
- You possibly can be underestimating sure objects (e.g., the quantity of meals and drinks)
- Loads of what you’ll be able to cost ultimately comes right down to demand — we might justify sure costs as a result of we had 1000’s of shoppers, constructed a powerful model, and had connections to sought-after audio system. However when you immediately make a convention out of nowhere and try to cost $10,000 for VIP tiers, nobody will probably be .
For smaller occasions, dates may be versatile. For instance, we often announce our networking occasions two to a few weeks earlier than.
For a serious convention, you’d wish to make sure the dates are good:
- Doesn’t conflict with a serious vacation, e.g., Chinese language New Yr in Singapore
- Doesn’t conflict with any main occasions, e.g., Formulation One in Singapore
- Doesn’t conflict with different main business occasions within the area, e.g., Chiang Mai search engine optimisation
- Provides you sufficient time to arrange
- The venue is obtainable
To decide on a venue, listed here are some issues:
Consideration | What to verify |
---|---|
Availability | Whether or not the venue is obtainable in your most well-liked date(s) |
Location | Whether or not it’s straightforward for individuals to get to |
Dimension | Whether or not it might probably suit your variety of anticipated visitors and whether or not it has house for networking and sponsor cubicles |
Charges | Whether or not it matches your finances |
Aesthetics | Whether or not the outside and inside design matches what you’re in search of |
Meals | Whether or not the meals is sweet and if they’ll accommodate preferences (e.g., vegan, halal) |
Bogs | Whether or not there are sufficient bogs and cubicles |
WiFi | Whether or not it’s quick sufficient |
Service | Whether or not it’s good on the day. Common communications with you also needs to be skilled and on time |
For Evolve, Shermin shortlisted three dates:
- 24-25 October
- 7-8 November
- 14-15 November
She then constructed a standards for venues:
- It should be accessible on these dates
- The placement ought to be in Orchard or within the Central Enterprise District (CBD)
- There ought to be sufficient bogs — for instance, we opted out of 1 resort after we noticed they solely had a most of 4 cubicles (massive drawback for 500 attendees)
- For aesthetics, she most well-liked excessive ceilings and trendy vibes. (I do know, we’re all Gen Z.) The venue also needs to ideally have a LED wall accessible.
- The house ought to be giant sufficient for 500 individuals — This was surprisingly tough, as most venues in Singapore both accommodated 100-200 or 700-1,000 individuals.
With the factors, she constructed a tentative checklist of 10 motels and narrowed it down to 2 after emailing the venue’s occasions group and doing an in-person web site recce.
Sidenote.
IMPORTANT: It is best to all the time go to the venue in individual. There are pictures, there are movies, however you’ll by no means get the precise feels and vibes for the venue till you go to it.
The ultimate venue was chosen after the gross sales consultant for our authentic most well-liked venue took as much as 4 weeks to answer to every e-mail. This is a crucial consideration as a result of it’s an indication of issues to return. Organizing an occasion is traumatic in and of itself and also you don’t need communications to derail it. Work with people who find themselves skilled and responsive; in any case, it’s service and hospitality.
Shermin additionally requested the venue for meals tasting. Since most attendees weren’t native, we needed to signify our nation’s tradition and delicacies through the convention.
An enormous a part of an occasion, when you’re doing an academic one, are the audio system. Folks will attend an occasion simply to listen to somebody converse. For instance, in 2016, I flew all the way in which to London simply to listen to GaryVee converse in a boxing enviornment.
So, the standard of your audio system will decide whether or not individuals will come and the way a lot you’ll be able to cost too.
Once we deliberate our convention, we already had just a few main names in thoughts. We knew individuals like Lily Ray, Cyrus Shepard, and Aleyda Solis could be massive attracts, particularly because you don’t see them typically in Asia.
Once more, because of our model energy and CMO Tim Soulo’s private connections, we have been capable of safe them simply.
Because it was an Ahrefs convention, we additionally needed our personal individuals to talk. Thus, my colleagues Tim, Sam Oh, Patrick Stox, and Ryan Regulation, took up talking slots too.
We additionally requested individuals to use to talk on our convention touchdown web page.
We requested them just a few questions, like their job title, the place they’re primarily based, the newest occasions they’ve introduced at, and their proposed speak titles with descriptions.
I (sure, I used to be concerned this time) then vetted their subjects, shortlisted these we thought would enhance our convention, and formally invited them.
As soon as they’ve given their affirmation, you’ll need them to offer the official title and outline for his or her presentation. Make sure that to offer them a deadline to submit their slides. In our case, we requested them to submit their decks by 20 October.
We additionally had Constance vet all their displays. We needed to make sure that every speaker was genuinely giving useful data and never simply pitching their services or products. We additionally needed to keep away from any inappropriate or NSFW content material.
The truth is, by vetting via every presentation, you’ll additionally get a way of which speak could be higher for the beginning of the convention and which for the tip, permitting you to design the schedule.
Right here’s every part we did to market Ahrefs Evolve:
Discounting
As talked about earlier, we applied early chicken and group reductions.
Occasion touchdown web page
This was one in every of our most necessary advertising and marketing property. Once more, because of the truth that we organized a smaller convention earlier than, we had a template to construct on.
Since we began on this web page early within the course of, we didn’t have all the knowledge. So, we simply left it as TBD.
We up to date the touchdown web page regularly as we acquired extra affirmation in regards to the venues, audio system, and sponsors.
We additionally knew it will be the primary time most attendees have been in Singapore, so we created a bit on one of the best issues to do:
Owned media
Evidently, we started our promotions on each asset we owned. Beginning with common posts on LinkedIn and X:
The advertising and marketing group, particularly Shermin and Tim, additionally recurrently posted about Evolve:
We despatched an in-app message to our prospects:
Common emails to our e-newsletter viewers:
Show banners on our weblog and articles:
Speaker playing cards
We made social media “playing cards” for our audio system and inspired them to advertise the convention to their viewers:
Video tour of the venue
Somebody as soon as instructed Tim {that a} massive a part of why Ahrefs does nice advertising and marketing is that the group has style. This extends to venue choice too.
The venue was wonderful, and we needed everybody to know. Plus, you hardly ever see any convention organizer selling the venue, despite the fact that it performs a serious position in making any convention a hit.
And that’s why Tim really made a video selling the venue… alongside the convention:
https://www.youtube.com/watch?v=a-dGwMxSqMU
Creating content material
We revealed two weblog posts focused at “convention”-related key phrases, so we might rank excessive and acquire visibility for our convention:
After all, we discovered these key phrases by way of Key phrases Explorer:
We additionally got here up with just a few distinctive angles for content material, for instance this one exhibiting how you can persuade your boss to allow you to attend Evolve:
And this one on how you can change into an search engine optimisation convention speaker, with a pitch to study from one of the best search engine optimisation convention audio system at Evolve:
Promoting balloon
We are inclined to take dangers with regards to advertising and marketing. Selling the convention was no totally different. We particularly made a large helium balloon (no, it’s not Midjourney or ChatGPT), flew it up, took footage, and turned it into our convention advert artistic:
Selling the convention at different Ahrefs occasions
Since we have been nonetheless operating workshops and different offline occasions, we made certain to put it on the market there too.
Paid promoting
We ran adverts on Fb and Instagram to advertise the convention:
Construct FOMO
We additionally made certain to constantly construct FOMO. For instance, we introduced every time tickets have been offered out or promoting quick:
We created graphics exhibiting who’s coming from the place:
We even ran a giveaway:
Lastly, we made a social media card for attendees to share that they’re attending Evolve!
The query each sponsor will ask: what can we get if we sponsor your occasion?
Sometimes, they are:
- On-site branding (e.g., on stage, on wall shows, on lanyards)
- On-stage shoutout
- Model visibility on occasion web page/web site and social media
- Bodily sales space with furnishings
- A talking slot
- Free occasion tickets
Most conferences will provide these perks in tiers, e.g., Common, Gold, Platinum. For instance, right here’s what we acquired from sponsoring Chiang Mai search engine optimisation as a Platinum sponsor:
- 20 minute on-stage presentation + 10 minute Q&A
- First alternative of placement for vendor sales space, together with backdrop, pull-up banner and TV display
- Platinum companion placement on stage backdrop and digital signage
- Emblem placement on occasion badges
- On-stage sales space shout-out by MC for break intervals
- Emblem placement on web site and e-mail advertising and marketing marketing campaign
- Digital sales space and banner promoting on CMSEO App
- Goodie bag inclusion for Deluxe Ticket Holders
- 2 Deluxe Passes
- 3 Vendor Passes
Because it was our first occasion, we needed to maintain it easy. So, we supplied just one tier to all sponsors. Right here’s what our sponsors acquired:
- Exhibition sales space with important furnishings: desk, chairs, and an extension cable. We additionally really helpful suppliers in the event that they wanted extra show objects.
- Visibility on our social media and the occasion web page.
- Onsite branding displayed all through the occasion.
- Three complimentary occasion tickets.
To start with, we contacted our connections and requested in the event that they’d sponsor our convention. We additionally supplied a contact kind for potential sponsors on our occasion web page.
When it comes to operating the precise occasion, we partnered with an occasions company to do bulk of the work. They dealt with:
- A/V
- Lighting
- Manufacturing administration, together with the crew and part-timers
- Occasion registration, together with software program, analytics, and part-timers
- Lanyards
We additionally employed a photograph and videography group for 3 days, together with the VIP networking evening.
The remainder of the advertising and marketing and assist group have been additionally concerned, from dealing with the VIP sales space to giving out swag, to managing the audio system and directing individuals round.
However I wish to remind you that with regards to occasions, Murphy’s Regulation will all the time maintain true.
Irrespective of how a lot prep you probably did, regardless of how a lot you delegated and outsourced, one thing will all the time go fallacious. You, or your occasions group, should be boots on the bottom to repair any final minute points or errors.
For a complete week, Shermin was a trooper, dealing with something that went fallacious and making an attempt to get every part sorted out so the convention might run easily. There are merely no phrases to explain what she went via.
If you happen to’ve completed a serious occasion like a convention, then it’s time so that you can take a trip. Go as distant as attainable, lock up your laptop computer, and swap off your cell phone. Go for a therapeutic massage, get a mani-pedi, and sleep so long as you need.
You deserve it.
The attractive and unlucky half about occasions is that when the present one ends, the following one begins.
After just a few days (and hopefully just a few weeks) of relaxation, the prep for the following one begins. For Shermin, it’s Evolve 2025. (Enroll right here if you wish to be notified!)
Within the meantime, when the thrill in regards to the occasion has but to die down, ship out a post-event survey to assemble suggestions.
Ask them to charge:
- Their expertise on the convention
- Your group
- High quality of audio system (and doubtlessly rank them)
- Venue and amenities
- Size and period of the convention
- Sponsors
- Your occasion communication
And extra. You’d wish to ask for qualitative suggestions on what may be improved too.
Don’t overlook your personal group:
And don’t overlook your sponsors:
When you’ve acquired your suggestions, debrief the group and decide what wants enchancment for the following occasion.
Oh, and don’t overlook to publish occasion recaps:
Ultimate ideas
Regardless that this information seems prefer it’s written sequentially going from step-to-step, I need you to know that it’s something however that. Moreover the precise occasion execution, most of what occurs occurs concurrently.
Which means: even when you’re nonetheless deciding on the venue, you need to already be reaching out to audio system and sponsors, creating your advertising and marketing property, getting designs completed, and making certain the logistics are settled.
There are such a lot of particulars that go into organizing an occasion and I couldn’t probably embody all of them. One instance: some attendees reached out to us for assist with their visa utility. So, we wrote up a template for them:
The one option to get all particulars is to plug Shermin right into a machine and obtain her mind. However hey, we want her to arrange the following Evolve
And when you have been questioning, sure, we hit our aim.