This weblog explores the advantages of modernizing and constructing clever apps by real-world examples, demonstrating how organizations have boosted velocity and effectivity utilizing Microsoft Azure’s complete suite of instruments and providers. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but additionally discover the newly launched Plans on Microsoft Be taught particularly designed for constructing and modernizing AI apps.
On this new age of AI, companies throughout industries are recognizing the facility of clever apps to drive innovation and keep a aggressive edge. By harnessing cloud-native applied sciences and AI-powered instruments, corporations are modernizing their functions, creating new experiences for his or her customers, and creating new income streams. This weblog explores the advantages of modernizing and constructing clever apps by real-world examples, demonstrating how organizations have boosted velocity and effectivity utilizing Microsoft Azure’s complete suite of instruments and providers. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but additionally discover the newly launched Plans on Microsoft Be taught particularly designed for constructing and modernizing AI apps.
Azure AI is reworking enterprise throughout sectors
Modernizing apps is a vital step for organizations aiming to remain related in a fast-evolving AI panorama, as legacy apps typically wrestle to satisfy fashionable efficiency, scalability, and safety requirements. In actual fact, a 2024 Forrester research discovered that one in 4 enterprise resolution makers mentioned their group experiences digital platform failures due to their modernization challenges.
By refactoring or re-platforming legacy apps with cloud-native Azure instruments, companies can unlock improved flexibility, quicker improvement cycles, and extra environment friendly operations. In keeping with the Forrester research, 89% of resolution makers surveyed mentioned their agency plans to extend or at the very least keep their present utility modernization investments over the subsequent yr to realize key priorities and tackle modernization gaps.
Azure gives a complete set of instruments and providers to allow companies to construct new utility and modernize present app and information property, with an clever utility platform, cloud-scale databases, Azure AI Companies, and Azure Machine Studying. These allow the creation of clever apps that leverage real-time, cloud-scale information and superior analytics. Cloud-native apps on Azure profit from options corresponding to auto-scaling, microservices, and steady integration and steady supply (CI/CD) pipelines, guaranteeing excessive efficiency and cost-effectiveness.
Let’s meet among the many Azure prospects who haven’t solely been in a position to differentiate their enterprise available in the market and speed up product innovation by constructing new, AI-powered clever apps, but additionally ability their groups with the newest studying assets from Azure designed for adopting AI functions.
ASOS: Leveraging AI for customized trend suggestions
ASOS, a world on-line trend retailer, leveraged Azure AI Studio to revolutionize its buyer expertise by creating an AI-powered digital stylist that would have interaction with prospects and assist them uncover new tendencies.
Having a conversational interface choice will get us nearer to our objectives of totally participating the client and personalizing their expertise by displaying them probably the most related merchandise on the most related time.
—Cliff Cohen, Chief Know-how Officer, ASOS
Azure AI Studio enabled ASOS to quickly develop and deploy their clever app, integrating pure language processing and pc imaginative and prescient capabilities. This showcases Azure’s potential to help cutting-edge AI functions within the retail sector, driving enterprise development and buyer satisfaction.
CarMax: Revolutionizing customer support with Azure OpenAI
CarMax, a number one United States used automotive retailer, utilized Azure OpenAI Service to create an AI-powered analysis assistant. This modern software streamlined the car-buying course of, offering prospects with prompt, correct data and enhancing total satisfaction.
“Our preliminary aim was buyer assessment summaries for five,000 automotive pages, and we figured that utilizing our present handbook course of it might have taken about 11 years of content material technology. With OpenAI Service, we hit that aim in just some months.
—Sean Goetz, Director, Software Programs, CarMax
The implementation of Azure OpenAI Service allowed CarMax to course of huge quantities of automotive information effectively, demonstrating Azure’s functionality to deal with complicated, industry-specific AI functions. This case highlights the potential of AI-powered apps to remodel conventional enterprise fashions and improve buyer experiences.
Ally: Empowering customized banking with Azure
Ally Financial institution is a digital-first monetary establishment that used insights from Azure AI to assist prospects handle their funds extra successfully whereas streamlining the financial institution’s operations. By deploying clever apps by Azure, Ally launched customized banking providers, providing personalized suggestions primarily based on consumer habits and monetary patterns.
“The aim was to unlock associates to actually concentrate on the client and help that customer-obsessed mentality they’ve.
—Wendy Dempsey, Govt Director of Buyer Expertise, Ally
This implementation showcases Azure’s energy in supporting AI functions within the extremely regulated banking sector, balancing innovation with safety and compliance.
TomTom: Optimizing real-time mapping with Azure
TomTom, a world chief in location expertise, turned to Azure to modernize its map-making processes. By constructing clever, cloud-native apps with Azure AI and Azure Knowledge Companies, TomTom improved the accuracy and velocity of its real-time mapping providers. The combination of Azure AI providers allowed TomTom to course of huge quantities of geospatial information effectively, demonstrating Azure’s scalability and efficiency in dealing with data-intensive AI functions.
[Together with Azure,] we’ve developed TomTom Orbis Maps, that are constructed on TomTom’s AI-based mapping platform, and TomTom Digital Cockpit, an in-vehicle digital infotainment resolution with cloud analytics.
—Paul Hesen, Vice President of Product Administration, TomTom Group
With Azure, TomTom considerably elevated the effectivity of its mapping operations, decreasing response occasions for driver queries from 12 seconds to as little as 2.5 seconds in a matter of months. This allowed the corporate to ship quicker, extra exact location providers to its world consumer base, enhancing each productiveness and buyer belief.
KPMG Australia: Automating audits with Azure AI
KPMG Australia used Azure AI to combine clever apps into their audit course of. By leveraging Azure’s pure language processing (NLP) capabilities, KPMG constructed an answer known as KymChat that automates doc evaluation and enhances information extraction. This transformation diminished the time required for auditing duties, enhancing each accuracy and effectivity.
We had expertise with Azure Cosmos DB, which gave us confidence in its potential capabilities, however Microsoft’s help for vCore was instrumental in guaranteeing clean operations as we elevated the scope and capabilities of KymChat.
—Robert Finlayson, Senior Product Supervisor, KPMG Australia
With Azure AI, KPMG considerably improved the productiveness of its auditors, liberating them from labor-intensive, repetitive duties. The trouble not solely sped up the audit course of but additionally elevated the standard of insights offered to purchasers, showcasing the facility of clever apps in skilled providers.
Manulife: Accelerating innovation with Azure Kubernetes Service
Manulife, a number one monetary providers group, leveraged Azure Kubernetes Service (AKS) to speed up the event and deployment of modern apps. By modernizing its legacy methods with Azure Kubernetes Service, Manulife was in a position to create cloud-native, containerized apps that streamlined operations and improved scalability.
With Azure, our prospects can submit extra documentation on-line, and we will then use doc evaluation to extract data and conduct processing to speed up workflows, guarantee accuracy, and enhance consumer experiences.
—Len van Greuning, Chief Info Officer, John Hancock (as Manulife is thought in america)
Azure’s sturdy infrastructure enabled Manulife to cut back operational complexity and improve speed-to-market, enhancing its potential to innovate in a aggressive {industry}. The modernization with AKS empowered Manulife to stay agile and responsive, driving increased productiveness and delivering higher providers to its prospects.
H&R Block: Enhancing doc processing with Azure Type Recognizer
Looking for to revolutionize its doc dealing with, world tax providers large H&R Block turned to Azure Type Recognizer for a cutting-edge resolution. By constructing an clever app that automates the extraction of key information from tax paperwork, H&R Block diminished the time and handbook effort concerned in doc dealing with. The AI-driven resolution considerably elevated accuracy whereas dashing up the general tax preparation course of.
Machine studying frees up the dear time we’ve with the shopper to truly have richer conversations about their monetary wants and aspirations, past the fast activity of guaranteeing the most effective tax consequence for the present yr.
—Aditya Thadani, H&R Block’s vice chairman.
Via Azure’s clever providers, H&R Block modernized its operations, enhancing each productiveness and shopper service and classifying greater than 30 million tax paperwork a yr. The answer has allowed the corporate to deal with extra purchasers with better effectivity, offering a quicker, extra correct tax submitting expertise.
Begin innovating right this moment with Azure AI Companies
These buyer success tales illustrate how modernizing with Azure can ship enhanced consumer experiences, drive innovation, and considerably enhance operational effectivity in a safe, extremely obtainable setting. Write your personal success story with cloud-native app improvement and strive Azure AI Companies totally free by visiting our homepage.
